1. Introduction
Welcome to Florique, owned and operated by Bloom Venture India. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully.
2. Ordering and Deliveries
All orders are subject to availability. As we deal in fresh perishable goods, specific flower varieties may vary due to seasonal availability. We ensure the freshest quality but reserve the right to substitute with flowers of equal or higher value if necessary.
3. Pricing and Payment
Prices are subject to change without prior notice based on market fluctuations and import costs. Full payment or agreed credit terms must be settled as per the invoice details. We accept various payment modes as indicated on our invoices.
4. Cancellation and Refunds
Due to the perishable nature of our products, cancellations must be made 24 hours prior to the scheduled delivery. Complaints regarding quality must be reported within 12 hours of receipt with photographic evidence. Valid claims will be processed for replacement or refund at our discretion.
5. Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of Bloom Venture India and is protected by copyright laws.
6. Limitation of Liability
Bloom Venture India shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products.
7. Contact Information
For any questions regarding these Terms, please contact us at bloomven@gmail.com or +91 9820971079.